Return Eligibility
Due to the unique nature of artworks, returns are handled on a case-by-case basis. All return requests must be made within 14 days of purchase and are subject to the condition of the artwork and the reason for return.
Condition Requirements
To be eligible for a return, the artwork must be in its original condition, unused, and in the original packaging if applicable. Artworks that have been damaged, altered, or show signs of wear may not be eligible for return.
Return Process
To initiate a return, please contact us at contact@vorlaxerryphorar.world or call +35892785301 within 14 days of your purchase. We will provide you with return instructions and arrange for the artwork to be returned to our gallery.
Refunds
Once we receive and inspect the returned artwork, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within 10 business days.
Shipping
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective artwork. We recommend using a trackable shipping service and insuring the package for its full value.
Exchanges
We do not offer direct exchanges. If you wish to exchange an artwork, you must return the original purchase and place a new order for the desired piece.
Damaged or Defective Items
If you receive a damaged or defective artwork, please contact us with photographs of the damage. We will work with you to resolve the issue, which may include replacement, repair, or refund.
Questions
If you have questions about our return policy, please contact us through our contact page or visit our gallery during regular hours.